How we keep your info safe and sound
Last updated: January 2024
Look, we get it. Nobody actually enjoys reading privacy policies, but we believe you deserve to know what happens with your information when you stay with us or even just browse our site. We've tried to keep this straightforward and honest, without all that confusing legal jargon that makes your eyes glaze over.
When you book a room or interact with us, we'll ask for some basic stuff. Nothing weird, just what we need to make your stay amazing:
Here's the deal - we're not selling your data to random companies or spamming you with nonsense. We use what you give us to:
Book your room, handle payments, send confirmations
Remember your room preferences and dietary needs
Answer questions, send booking updates, handle requests
Figure out what's working and what needs tweaking
Yeah, we use cookies. Not the chocolate chip kind, unfortunately. These are tiny files that help our website work better and remember your preferences. They track things like:
Essential Cookies: The ones we can't really function without. They keep you logged in and remember what's in your cart.
Analytics Cookies: Help us see which pages people actually visit and where they're clicking. Totally anonymous though.
Marketing Cookies: These track if you clicked on one of our ads. You can turn these off in your browser settings if they bug you.
Most browsers let you control cookies through their settings. Just know that blocking certain ones might make parts of our site act wonky.
We take security seriously around here. Your payment info is encrypted with industry-standard SSL technology (that's the little padlock you see in your browser). Our team's trained on data protection, and we've got proper security measures in place to keep unauthorized folks out.
That said, nothing's 100% foolproof on the internet. We do our absolute best, but we can't guarantee perfect security. If we ever experience a data breach that affects you, we'll let you know ASAP and tell you what steps to take.
We're pretty selective about this. We'll only share your information with:
We never sell your personal data to third parties for their marketing purposes. That's just not how we roll.
This is your data, and you've got rights. Here's what you can do:
Ask us what data we have about you. We'll show you.
If something's wrong, let us know and we'll fix it.
Want us to erase your info? Just ask (with some legal exceptions).
Unsubscribe from our emails anytime. No hard feelings.
Get a copy of your info in a readable format.
Limit how we use certain information about you.
We don't hang onto your information forever. Here's our general approach:
Since we're based in British Columbia, we follow PIPEDA (Personal Information Protection and Electronic Documents Act) and BC's privacy regulations. This means we're committed to:
Being transparent about our data practices
Getting your consent before collecting sensitive info
Protecting your information with reasonable safeguards
Giving you access to your personal data when you request it
Our website isn't designed for children under 13, and we don't knowingly collect their information. If you're a parent and think your kid's given us their info, reach out and we'll delete it right away.
Sometimes we'll link to other websites (like local attractions or tour operators). Just so you know, we're not responsible for their privacy practices. Once you click away from our site, their rules apply, not ours. Always check their privacy policies if you're concerned.
We might update this privacy policy from time to time as our practices evolve or laws change. When we do, we'll post the new version here and update the date at the top. If it's a major change, we'll send you an email or put a notice on our homepage so you're not caught off guard.
Look, if any of this is confusing or you've got questions about how we handle your data, just reach out. We're real people and we're happy to chat about it.
Call Us
(604) 555-0147
Email Us
info@galequintatharion.info
Visit Us
2850 Marine Drive
West Vancouver, BC